Imagine trying to drive a Maserati at 180 miles per hour in traffic while keeping your entire focus on the rear view mirror. Impossible, right? Most data-driven reports are like this; aesthetically pleasing and historically-focused.

They are expensive and beautiful for a little while but almost always result in accidents.

How does OneNumber focus you on the windshield instead of the rear-view mirror? We study those historical results to inform what actions can improve future behavior.

American Airlines has a KPI called “D0”.  It means no flight can depart late, no matter what or there are severe consequences.  

“Many things go into whether or not a flight arrives on time. American’s management argues that:

“What they can most control is whether the flight departs on time. And if it does, that’s going to be the single biggest driver of on time arrivals. So American Airlines management is singularly focused on what they refer to as “D0” — departing exactly the minute that a flight is scheduled to depart (the government considers a flight to be ‘on time’ when it arrives within 15 minutes of schedule).”

Why do some bartenders get bigger tips than others?  This was one of the first problems OneNumber sought to solve.

We interviewed bartenders, bar owners, managers and patrons.  We asked them “what are the 3-5 things a bartender does that earns them greater tips?”  We got over forty different answers from tattoos to revealing clothing.

We ran the responses through our algorithms and settled on just four things that a bartender can do *right now* to improve their tips.  What do you think they are?